GilbertGemayel
I fix underperforming sales and messy operations.
20+ years in owner-led SMEs (10–200 employees) across construction materials, insurance, retail, and services. Recent impact: 35% lower costs and 40% revenue growth.
Open to full-time roles (Sales Director / Head of Operations) or focused 3–6 month projects.
Sales, operations, and straight talk.
I go straight to margin and cash—where money is made, where it leaks, and what to change first. Then I simplify sales and operations so owners understand the numbers and teams can execute without constant firefighting.
Background: accounting/audit → sales → operations leadership. Product management training helps me prioritize and keep only what works.
Why companies reach out
- Sales pipeline without clear stages or follow-up
- Margin leaks they can't see or control
- Stock and cash management disconnected from sales
- Burned-out teams firefighting instead of executing
Sales & Operations Diagnostics
Find where you’re losing margin, cash, time, and deals
Hands-On Team Leadership
Change routines with the team (not slide decks)
Practical Use of Data & Tools
Use data + tools (and AI when useful) without overcomplicating
How I Became the "Fix the Mess" Guy
Accounting/audit → sales → operations. Today I combine all three to fix the numbers that matter: margin, cash, and execution.
Head of Operations
Technitrade LLC
- Aligned sales, stock, and finance around real margins with rebuilt pricing, purchasing, and reporting
- Cut costs by around 35% and grew revenue around 40% while installing simple weekly routines
Senior Insurance Broker
GGICB Insurance Consultancy & Brokerage
- Turned a relationship-based brokerage into a trackable renewal and claims system
- Improved client retention by about 50% and made income more predictable
Full career history is in the View Experience button at the top.
Results & Capabilities
Real outcomes from a few key engagements.
Measurable Business Impact
A few examples in numbers:
Technitrade – From chaos to controlled growth
Mid-size construction materials distributor, Lebanon
Cost Impact
35% lower operating & purchasing costs
Revenue Impact
40% revenue growth
Control
Better margin & stock visibility
- Rebuilt pricing and discount rules with clear margin and stock visibility
- Installed weekly pipeline and collections cadence with clear ownership
- Result: 35% lower costs, 40% revenue growth, tighter control
GGICB – Stronger renewals and retention
Boutique insurance brokerage
Retention
50% improvement in client retention
Response Time
Faster renewals & claims handling
- Built renewal calendar and CRM workflow for renewals and claims
- Created visibility of at-risk clients with follow-up cadence
- Result: 50% higher retention, faster claims handling
Family Businesses & SMEs – Less chaos, more control
Retail, services, and trade owners working long hours without clear profit visibility
- Mapped lead → order → delivery → cash and clarified handoffs
- Weekly KPI review (pipeline, margin, cash, stock risk)
- Outcome: fewer fires; better conversion + cash control
What I'm good at
Core capabilities across sales, operations, and execution
Using Data & Tools
- Create a weekly view of sales, margin, and stock risk
- Simple dashboards (Excel/Sheets/BI): conversions, top clients, slow movers
Business Development
- One shared pipeline with clear stages and next steps
- Segment focus: fewer, better, higher‑margin deals
Financial Management
- Targets matched to capacity, stock, and cash
- Pricing, discounts, and terms that protect margin
Process & Product
- Map lead → order → delivery → cash, then cut waste
- Start from customer pain; test a few changes; keep what works
Strategic Execution
- Weekly KPIs and routines the team repeats
- Direct feedback and accountability
How I Work With You
Simple, focused on what changes the numbers.
I work side-by-side with your team: diagnose what breaks, fix 3–5 key things, and lock in routines the team can run.
- Quick diagnosis: Trace leads → cash and find where things break.
- Focused plan: Pick 3–5 changes with biggest impact on profit and cash.
- Execution: Implement, set weekly cadence, keep what works.
Client Testimonial
"Within a few months we had clear margins, better stock decisions, and a routine the team could sustain."
Paul Saadeh, Owner Technitrade
Companies I've Worked With
A selection of brands and companies I've partnered with.
Technitrade
Building materials distributor – sales and operations transformation
GGICB Insurance
Insurance consultancy and brokerage – renewals and retention
Fetch My Ride
Valet and car services app – financial model and operations
HART
International brand – sales and distribution
Remington
Ammunition and sporting goods – market expansion
MEXX
Fashion and lifestyle brand – retail and distribution
Crystal Arc
Tableware and glassware – regional distribution and key accounts
TRUST
International ammunition brand – sales and distribution
Tell me where your sales or operations are stuck.
Share what's stuck. I'll either explain how I can help or say it directly.
Phone
+961-70-156622
contact@gilbertgemayel.com
Location
Lebanon